This is a topic that I’ve been rattling on about for several years now. Yesterday we saw the spectacle of two DES groups talking about people being stuck on DSP and DES support. This highlights the importance of actually getting to know who your clients really are and their aspirations. No ones ever leaving DES and DSP without the providers having a real interest and understanding in the client, not just as a product or process, but at a human level. Post Placement Support starts when they walk through the door, not after they’ve been shoehorned into what you think they want as a career. Time to think about active support, social skills development, lifestyle skills as part of the process. Time to take a holistic, humanistic approach to a real person experiencing real lifelong barriers, time to really listen and understand who the client is!
Now some of what I’ve written may offend some providers, but whilst I understand the commercial imperative of running a business, we are dealing with real people with real issues. Let me ask you another way; would you be happy with DES if it was providing child care services in the same manner?